debt collection success stories Indonesia
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Navigating Debt Collection: Indonesia Success Stories

Debt collection is always a daunting task, especially when dealing with debtors in a foreign country. Luckily, you’ve discovered Expert Planet, where a vast network of international collection professionals stands ready to assist you. With our experts by your side, your chances of success are greatly enhanced. Explore real cases below, showcasing how our experts have helped users successfully retrieve their payments in Indonesia.

Case 1

Debt Amount: 63,450 USD
Age: 2 years

Due to the long debt age and the debtor’s tough attitude, it took great effort for Asad to investigate this case and negotiate with the debtor. During the communication, the debtor once agreed to pay but later broke their promise, so Asad had to put more pressure on the debtor to push them to pay.

Asad treated this case with great patience and provided detailed and informative instructions to the creditor. During the process, the debtor wanted to talk with the creditor directly. However, Asad told the creditor to let the debtor talk with him as the creditor’s proxy to protect the creditor.

At the beginning of this year, a repayment agreement was reached. Since then Asad has been closely monitoring the progress to make sure every payment is received on time as agreed. Now a total of 169,000 USD has been recovered for this case.

Case 2

Debt Amount: 20,703 CNY
Age: 1 year 10 months

The creditor in this case is a Chinese glasses manufacturer and the debtor is an Indonesian seller who had ordered goods from the creditor for 5 years. Everything went well until January 2020 when the debtor failed to pay the balance and vanished. The creditor knew the location of the debtor’s shop. However, due to the geographic barrier, it was impossible for the creditor to talk with the debtor face to face. Therefore, the creditor wished to find a local collection professional who could help them get the money back. Luckily, they found Asad on Expert Planet.

After accepting the case, Asad first tried to push the debtor by sending them Demand Letters. However, after sending out 3 demand letters, he still got no response from the debtor. Then Asad paid an on-site visit to the creditor’s shop, which finally made the debtor agree to repay. After the visit, the debtor made the first installment to the creditor.

Case 3

Debt Amount: 94,001.5 USD
Age: 2 years 4 months

Due to the long debt age and the debtor’s tough attitude, the collection process didn’t go very smoothly at the beginning. It took a great deal of time for Asad to investigate the case and negotiate with the debtor. Asad treated this case with great patience and provided detailed and informative instructions to the creditor, which made the creditor feel very secure. Since the creditor agreed to pay last year, Asad has been closely monitoring the progress to make sure every payment is received on time as agreed. Now a total of 28,000 USD has been recovered for this case.

Case 4

Debt Amount: 24519.6 USD
Age: 1 month

The debtor defaulted on their agreement to make payment to the creditor within 10 days of the goods’ arrival at the port. Despite the creditor’s attempts to contact the debtor over the first two weeks, during which the debtor repeatedly promised to pay soon, they consistently failed to fulfill their commitments. Now, the debtor has vanished, leaving the creditor unable to establish contact.

In need of assistance to recover their funds, the creditor turned to Asad, a respected professional on Expert Planet. Asad was among the earliest experts to join Expert Planet. Upon handling the case, Asad wasted no time in crafting and sending a demand letter to the debtor. Fortunately, the letter yielded positive results, prompting the debtor to initiate payments to the creditor for two consecutive months.

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